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Milpitas Unified School District

Steps to Resolve a Concern

​Concerns?
The District believes that individual questions, concerns, and complaints are resolved most effectively through direct communication with those closest to the point of concern.

Parent/Guardian Concern Resolution Process
Step 1 - Teacher
Where a parent/guardian has a concern about their child’s classroom or program, they should address the concern with the child’s teacher at a mutually convenient time. 

Step 2 - Assistant Principal
If the parent/guardian and the teacher are not able to resolve the concern, the concern shall be discussed with the assistant principal.

Step 3 - Principal
If the parent/guardian and the teacher are not able to resolve the concern, the concern shall be discussed with the principal.

Step 4 - District Complaint Person
If the concern is still unresolved, the parent/guardian shall contact the school's district complaint person assigned to the site.  You can find that information from the school secretary.

Step 5 - Superintendent / Designee
The Superintendent or Designee will assist in resolving the concern.
 

 
Resources
Contacts
  • ​For complaints regarding Title IX for Staff: Assistant Superintendent, Human Relations, Damon James
  • For complaints regarding Title IX for Students: Coordinator of Student Services and Support Programs, Yvonne Sugimura
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Milpitas Unified School District
1331 E. Calaveras Blvd. 
Milpitas, CA 95035